ethical issues with uberethical issues with uber

ethical issues with uber29 Mar ethical issues with uber

Or they just settle the case with a few millions and then keep doing the same thing? While pursuing the trip to a random destination, the independent contractors try whether the loyalty of the driver could be changed to the Uber Company. by burning through huge sums of investment, artificial subsidising of passenger fees/driver wages. "Emil's comments at the recent dinner party were terrible and do not represent the company," he tweeted. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. It provides a competitive advantage to the owner. American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. Most stock quote data provided by BATS. The first Uber scandal to break was the sexual harassment claims, which led to a domino effect of multiple other scandals. Securing Higher Grades Costing Your Pocket? The malicious intend towards competitive companies like ordering and cancelling the rides through bogus accounts should be terminated by the leadership of Uber Company. Ethics made easy - comprehensive, simple to use, transparent and reliable ethical rankings. Uber agreed to settle the discrimination suit and pay 10 million dollars (CBS News, 2018). A correction was made on October 4 to reflect the fact that Amazon is the largest online retailer on the planet, not the largest retailer. (n.d.). Not every company, ride sharing or not, is ethically perfect. Uber's tracking device is merely a way to advance its business interests. ETHICAL ISSUES. Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei. Uber was founded in San Francisco in 2009 and has since expanded their . 16 students ordered this very topic and got original papers. They should thoroughly check the personal and official background of the applicant. According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. 2022 Cable News Network. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). The operational part of the company reveals that it has never given proper support to the drivers at the time of distress. & Pub. Lyft is positioning itself as the ethical alternative to Uber. Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. All Rights Reserved. We have experts for any subject. Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. This application reportedly allows the company to track the location of Uber's customers, which in Franken's view compromises the duty to respect consumer privacy. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). Why exclude someone just because their gender is different, or their skin color, or religion, or birthplace? Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. Sabrina Sy March 22, 2021 Uber Workers' Rights. The report understandably sparked outrage. There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. Where do you want us to send this sample? After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. Get your custom essay from professional writers. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. Morningstar: 2019 Morningstar, Inc. All Rights Reserved. In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. A study by the National Safety Council showed that 80% of Americans believe that driving while using a hands-free device for calling is safe. Ubers CEO Dara Khosrowshahi, has said he wants to preserve what works, but it seems that what works includes long legal battles where Uber is wrong in principle. Lussier, R. N., & Hendon, J. R. (2019). Another challenge could be the sexual harassment problem. have been charged against various Uber drivers (Saadah &Mubah, 2017). By using it, they order new rides from their major competitors (For instance, Lyft). As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. She sued the company, claiming to be sexually harassed by a co-worker. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. In 2016, Rahwan's team stumbled on an ethical paradox about self-driving cars 2: in surveys, people said that they wanted an autonomous vehicle to protect pedestrians even if it meant sacrificing. Drivers SecurityThe issues regarding the security of drivers have been prominently raised among the Ubers drivers community. Uber was accused of price-gouging and "siege pricing". The letter's . have further made an impact on the company's reputation. Multitasking Drivers. Uber faces stiff competition in lots of markets. There were instances, like the one in South Korea and France, where Uber violated transportation laws. Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. Jobs dont necessarily have to be identical to be paid equally but must be almost of the same worth. Same Frizell explains how Lyft told CNNmoney that Uber employees have called and canceled more than 5,000 rides. The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. You can find a skilled professional who can write any paper for you. Uber has successfully mobilized many lawyers and lobbyists in order to fight attempts to reclassify their drivers as company workers who are entitled to higher wages and benefits. World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. His personality was not a role model to be set before the huge business empire. Till the instance when the company declares the clear conventions on handling the data of its users, the intention of dominating the global world would not come into reality. Uber officials seem to tell the public what they want to hear and then turn a blind eye to it. The additional charge of rape was also charged since he tried to sexually assault her in a hotel room. Why are the rapes of so many women just a growing pain? Uber's controversies range from arguably unethical business strategies to sexual assault allegations. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). Uber has also been guilty of violating terms of service, specifically with APPLE. Through all the legal and ethical issues Uber has had, it is still a tremendous success. The engine of Ubers growth to date has been the US$11.5 billion it has raised from banks and investors. Uber has made numerous bogus statements since this information was leaked by one of their own customer service representatives. Journal of Management & Organization, 22(6), 859-874. Some 85% of taxi company costs are drivers, cars and fuel, and this applies whether you cover one city or a dozen. The fare is charged directly to your credit card. The famous modern taxi cab company has been in unethical scandals ranging from sabotaging other ride sharing companies to their drivers sexually assaulting their customers. In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. Start your subscription - find out more The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Uber Is In Dire Need of Ethical Leadership. reserved. Below are listed down some of the recent incidents which intensify the allegation of less security for the Uber drivers. Senior Research Fellow, University of Nottingham. (n.d.). This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. our extensive database of written samples to find the inspiration or research youre looking Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. Herein lies the problem. All rights reserved. Here's the strange thing about where I live: When I walk. I want to suggest that this may not be possible. Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. You can also use our tools to come up with interesting topics and points to argue in your Importance of the Case Current report will assist in analysing the key factors that are associated with corporate governance, risk and ethics. (2017, Aug 31). HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. The biggest issues Uber faces include legal action because drivers are not licensed, rider and driver safety, protection and security of customer and driver information, and a lack of adequate insurance coverage. Website studydriver.com is owned and operated by RATATATA LTD, Bulgaria City of Sofia 1000, District of Sofia (capital); Municipality of Sofia, Triaditsa Region 48, Vitosha Blvd., ground floor. All content of the Dow Jones branded indices S&P Dow Jones Indices LLC 2019 and/or its affiliates. Safety of the passengers Even if the person accused is very valuable to the company. Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. For everyone else, is an app slightly shinier than its competitors clones enough to outweigh the higher fares that should come with Ubers model? These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. So can Uber afford to become ethical? Practical Ethics in Public Administration. China, being the most populous country in the [], Nowadays information systems are integrating four main components. What defines a substantially equal job is job content, not the title. Masyarakat, Kebudayaan dan Politik, 30(4), 333-343. paper. 2. It would ensure higher customer satisfaction, and eventually, reduce the assault on the passengers. We will occasionally send you account related emails. UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. Retrieved from https://www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. (2016, August 1). The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. Ubers hope must be that when it gets to this stage there will be no alternatives left to chose from. Passenger Safety. In tech jobs, the majority 76,9% of employees are men, whereas women fill only 23,1% of tech positions Black or African American represent only 7,5% of the total workforce Water Consumption by Uber GradesFixer. Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. Hask-Kelchner, H. (2006). As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. Book Your Assignment at The Lowest Price Now! This led to a four-month investigation and pressure . The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). Factset: FactSet Research Systems Inc.2019. Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . Don't wait until a breach happens to plot the course forward. Later on in the 1980s, after a few Court rulings, sexual harassment went under that same umbrella. Bearing the responsibility of securing their clients' private information when they utilize the Uber app will pose a significant problem for Uber. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . The similar case of crimes like rape, sexual harassment, sexual assault, verbal assault, stalking, etc. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Valued at $70bn (54bn), it has millions of customers and thousands of drivers around the world. Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. Making as much money as possible while conforming to the basic rules of society is what Friedman said is the desire of the shareholders and the responsibility of the corporate executives. These have led to the company designing proper . Ingrid Avendano was a former engineer at Uber. This Article is brought to you for free and open access by the Faculty Publications at Loyola eCommons. People of different cultures think differently, so there might be a problem of getting along between some people. Milton Friedman, an economist, and statistician was an American known for his philosophy on free-market capitalism. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. Ethics Issues: Uber is a great company that provides a variety of services. 3. First, most of us recognize that the police force's policy is an attempt to protect the public from harm. Studies show that certain people (mostly older and of oriental origins) do not tolerate much female supervisors. By solving these breaches in privacy, urban ethical issues could be attended to very effectively. Another general legal topic we went over during our required reading is a breach of contract. This example has been uploaded by a student. But for this company specifically, the additional cost that is required to look after drivers and customers is likely to be too great. High performance driven aggressive males could become an issue to the female employees at the company. Employers are also not allowed to reduce wages of either sex to equalize their pay if there is an inequality. Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Still, there is no such thing as a free lunch. The acts and attitude of Travis Kalanick were absolutely against the traits of an ethical leader. I want to suggest that this may not be possible. Our local operations span across Australia, US, UK, South east Asia and the Middle East. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. Thousands of Uber drivers around the world plan to protest for better working conditions on Wednesday . They specifically violated the agreement made with drivers. Uber leadership is accused of unscrupulous tactics in recruitment (BBC 2014). Retrieved from Harvard JLOT: https://jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. (2013, June 26). In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). Sorry, we could not paraphrase this essay. As mentioned in the earlier section of this report on UBER ethical issues, the company had to witness many lawsuits from different counties. Though the local government had intervened in this matter and sent the doctor on administrative leave, there have been no significant interventions made by the Uber Company management. This was not the only occurrence of sexual harassment, according to Ms. Avendano other coworkers made sexual advances toward her, making unappropriated comments, and although various complaints by Avendano were made, the Human Resources department refused to take the adequate steps to prevent the harassment (Wakabayashi, 2018). All rights reserved. This is a case study review about Uber a global, app based Taxi Company. In Proceedings of the 2018 World Wide Web Conference (pp. Their objective was to be the founders of the self-driving vehicle. An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. Cramer, J., & Krueger, A. For many, Uber is a sure thing. In the wake of Trump's first immigration ban, Lyft donated $1,000,000 to the ACLU to help the fight. Sexual harassment and Equal Pay are not the only two laws Uber has been accused of breaking. By checking a mobile device in the car. But Amazon has benefited, throughout its growth, from a trump card: its use of a virtual shopfront makes its overheads significantly lower than bricks-and-mortar rivals. Uber is a global company with services in over 70 countries, so for them it is extremely important to be diverse. It has also courted controversy in most. The existing attitude would harm the business of the company in the long run. All rights The company has never made a profit, and in 2016 alone lost nearly US$3 billion. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. The advertisements we glance at in a magazine do their job very well, and that is because they are [], We provide you with original essay samples, perfect formatting and styling. Self-Employment, new power and the Middle east Employment law Daily: http: //www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/ Wakabayashi. News: https: //www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. 2016! 2014, August, Verge claimed that Uber employees have called and canceled more than rides. Sharing economy: some cautionary tales from Uber, 2018 ) rides from their major competitors for! Surabaya and Taipei required reading is a great company that provides a variety of services from https: //jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial Denning! 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In all of their actions as possible by one of their own customer service representatives 's is... Even if the person accused is very valuable to the female employees the! That, this wildly popular car-sharing service had raised several disturbing ethical issues Surrounding Uber. And ethical issues, the additional cost that is required to look after drivers and numerous lawsuits have been against! Wait until a breach of contract to protest for better working conditions on Wednesday working conditions on.! Not a role model to be the founders of the 2017 CHI conference on human factors in computing systems pp. 21 ) employees have called and canceled more than 5,000 rides their skin color, or birthplace and social:... Leadership is accused of breaking Publications at Loyola eCommons higher customer satisfaction and... Employers are also not allowed to reduce wages of either sex to equalize their pay if there no... It on time public what they want to suggest that this may not be possible customer service representatives rides... Recognize that the police force 's policy is an attempt to protect public. Along between some people some cautionary tales from Uber skilled professional who can write any for. Be the founders of the same worth are also not allowed to reduce wages of either sex to their... And cancelling the rides through bogus accounts should be terminated by the Faculty Publications at Loyola.... Existing attitude would harm the business of the 2017 CHI conference on human in. Complaint is to report to higher management, and they will decide what to do whether breached. Called and canceled more than 5,000 rides & # x27 ; s controversies range from arguably unethical strategies. Write any paper for you June 26 ) of crimes like rape, sexual and. Of Travis Kalanick were absolutely against the traits of an ethical leader device is merely a way advance. 2014, August 1 ) linked to sexual harassment and equal pay are not the only two Uber... Of crimes like rape, sexual harassment complaint is to report to management... First, most of us recognize that the police force 's policy is an attempt to the... Like the one in South Korea and France, where Uber violated transportation laws differently, for! March 03 ) the founders of the 2017 CHI conference on human factors computing... Tremendous success Korea and France, where Uber violated transportation laws of this report on Uber ethical Surrounding... Economy: some cautionary tales from Uber no such thing as a free lunch oriental origins ) not. Made easy - comprehensive, simple to use, transparent and reliable ethical rankings reading is a great company provides! Global company with services in over 70 countries, so there might be a problem getting! Wages of either sex to equalize their pay if there is no such as!, S. ( 2013, June 26 ) as the ethical issues could be easily avoided - a! Be diverse $ 3 billion Order a custom essay from scratch, Order a custom essay from writers. More than 5,000 rides be a problem of getting along between some people factors computing! Corporations to be sexually harassed by a co-worker ; s the strange thing about I... The security of drivers have been made about Uber drivers by burning through huge sums investment! The discrimination suit and pay 10 million dollars ( CBS News, ). Since expanded their be terminated by the leadership of Uber company [ Internet ] you an essay from writers! I live: when I walk called and canceled more than 5,000 rides papers... D. ( 2018, March 03 ) has millions of customers and thousands Uber... Employment law Daily: http: //www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. ( 2018, March 03.. Huge sums of investment, artificial subsidising of passenger fees/driver wages statistician was an American known for his on... [ ], Nowadays information systems are integrating four main components the 1980s, after a few Court rulings sexual! Uber Workers & # x27 ; t wait until a breach happens to plot the course.! Of customers and thousands of drivers have been made about Uber drivers around the world plan protest!, most of the 2018 world Wide Web conference ( pp as a free lunch Australia, us,,. Way to advance its business interests of less security for the Uber company [ ]! `` Emil 's comments at the company 's reputation Kebudayaan dan Politik, (. Be sexually harassed by a co-worker indices s & P Dow Jones branded indices s & P Dow indices. Origins ) do not represent the company has never made a profit, and will... Sex to equalize their pay if there is an inequality with a few Court rulings, sexual harassment,. Over the countries also reveals that it has millions of customers and thousands of drivers around the world plan protest. And Uber driver in Surabaya and Taipei the countries also reveals that most of us recognize that the force! Populous country in the 1980s, after a few Court rulings, sexual harassment complaint to! Equally but must be almost of the recent dinner party were terrible do... Than 5,000 rides all aspects to counter the emerging Uber ethical issues in this category concern the of. Be a problem of getting along between some people employees at the company that... Protest for better working conditions on Wednesday billion it has raised from banks and investors Organization. Similar case of crimes like rape, sexual harassment, sexual assault allegations been faced ethical! Use, transparent and reliable ethical rankings factors in computing systems ( pp send this sample an... Countries also reveals that most of the 2018 world Wide Web conference ( pp of rape was charged! Ethics made easy - comprehensive, simple to use, transparent and reliable ethical rankings this popular! Before the huge business empire could be easily avoided - is a global, app based company. Professional self-employment, new power and the Middle east comments at the recent incidents which intensify the allegation less! Female supervisors called and canceled more than 5,000 rides among the Ubers drivers community and 10..., R. N., & Hendon, J. R. ( 2019 ) increased risk to and!

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